Best trouble ticket today...
"The VGA cord for my computer is not functioning properly. It is not getting enough power to it. Can you please come look at it when you have a free minute."I was speechless. This topic first appeared...
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Did anyone check the circuit breaker? Coffee pot may have caused an overload.
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A user comes to me one day and says, - I just bought a small table fan, can I plug it into that battery thing?(BackUPS 750). I want to be sure it won't knock off my other gadgets.This is my recent...
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"Please send new iPhone to X office 100 miles away with my email, tigertext, contacts, and other apps for X user, thanks!"Yeah thats how they expect things are done..
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I once had a ticket for a user that was unable to power on her machine...of course, she was at a remote location and I had to drive my own car, using my own gas, to the building...only to find that the...
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On a couple occasions, I have had users report that they were not receiving any of their emails. Come to find out, they failed to mention the fact that their computers weren't even on.
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